NICE CXone™ WEM has all the cloud-based tools you’ll need to support your client’s contact centre application, enabling your client to focus on customer service and workforce optimisation, and with the support and maintenance you’d expect from a Gartner and Forrest Award Winning Vendor.
The CXone WEM is a fully unified workforce engagement suite which also includes Quality Management and Performance Management, this ensures you client’s employees earn accountability and ownership. With CXone WEM clients can have both operational efficiency and a superior customer experience.
The CXone WEM is a fully unified workforce engagement suite which also includes Quality Management and Performance Management, this ensures you client’s employees earn accountability and ownership. With CXone WEM clients can have both operational efficiency and a superior customer experience.
