NICE empowers resellers to support their clients with software solutions that improve customer experience using cloud-based products. NICE applications are derived from the use of analytic (structured and unstructured) data, AI, and robotic automation processes; this makes NICE a yearly consecutive Leader in the Gartner Magic Quadrant for Workforce Engagement Management and Contact Centre Solutions.
Our partnership with NICE
Working with NICE enables Nuvola to deliver to our reseller partners a leading global provider of advanced software solutions that empower organisations to deliver a significantly improved customer experience.
‘‘These are exciting times for both NICE and Nuvola as we enter into a Partnership to bring a powerful suite of solutions to improve customer and workforce experiences which will transform client relationships for resellers in the channel. With the exponential growth in intelligent automation partners will be enabled to drive the market, grow their businesses and solutions offerings in partnership with Nuvola and NICE. We predict massive growth in this sub-sector of the CX revolution in RPA and AI, and partnering with Nuvola puts us closer to the channel with their Professional Services Distributor Model.‘‘