The Unified Communications Division of Nuvola is an extensive selection of global, European and local UK vendors that provide a comprehensive and complete portfolio of communications products from PBX’s to UCaaS solutions and Contact Centre’s with Call Recording to Conferencing.
Unified Communications
The Unified Communications Division of Nuvola is an extensive selection of global, European and local UK vendors that provide a comprehensive and complete portfolio of communications products from PBX's to UCaaS solutions and Contact Centre's with Call Recording to Conferencing.
Unified Communications
PBX Systems from leading global vendors.
Unified Communications As A Service.
Contact Centre Solutions delivered as both cloud or on-premise.
Call Recording Solutions from Global Brands and Bespoke Developers.
Conferencing Solutions from leading Communications Vendors
Digital and analogue endpoints from worldwide vendors delivering cost-efficient and feature-rich handsets.
Headset solution for home-working to contact centres with both wired and wireless options.
PBX Systems
With an incredibly wide range of PBX systems from Alcatel-Lucent Enterprise, Mitel, Sangoma Technologies and engineering expertise in these and well-known brands, such as Avaya, Nortel, ShoreTel, and Digium.
UCaaS – (Unified Communications as a Service)
UCaaS or UC solutions cover a range of products from Alcatel-Lucdent’s rainbow CPaaS proposition and NICE InContact’s Contact Centre Solution to Mitel, NFON and RingCentral Cloud telephone Systems offerings.
Contact Centre
Nice inContact is the world’s leading Contact Centre Solution, ranked as the #1 leader on the Gartner Magic Quadrant, Forrester and Ventana. 8×8’s contact centre is a comprehensive on-premise solution and Vurella will customise their contact centre solution for your customers needs.
Call Recording
NICE inContact’s Global Contact Centre Solution CXOne is a hosted solution and is the only cloud call centre software platform, NFON’s Neorecording solution and Vurella specialises bespoke development.
Conferencing
We deliver Conferencing Cloud Solutions from Alcatel-Lucent Enterprise, RingCentral, Mitel and NFON, with software from i3 Technologies and AVer Europe who provide Interactive Touchscreen solutions, including Zoom Rooms, soundbars and cameras for both corporate and public sectors.
Handsets
Handsets from Alcatel-Lucent Enterprise, Snom, Sangoma Technologies and Spectralink. Delievering the full range of analogue and digital premium feature-rich end points to the more cost-effective own-branded options.
Headsets
With a wide selection from leading global vendor Yealink, Alcatel-Lucent Enterprise, and lessor known local UK brand JPL Telecoms headsets provide wired and wireless DECT style professional headsets for Contact Centre and Unified Communications with bottom leads, EHS cables and accessories.
