The Unified Communications Division of Nuvola is an extensive selection of global, European and local UK vendors that provide a comprehensive and complete portfolio of communications products from PBX’s to UCaaS solutions and Contact Centre’s with Call Recording to Conferencing.
With an incredibly wide range of PBX systems from Alcatel-Lucent Enterprise, Mitel, Sangoma Technologies and engineering expertise in these and well-known brands, such as Avaya, Nortel, ShoreTel, and Digium.
UCaaS – (Unified Communications as a Service)
UCaaS or UC solutions cover a range of products from Alcatel-Lucdent’s rainbow CPaaS proposition and NICE InContact’s Contact Centre Solution to Mitel, NFON and RingCentral Cloud telephone Systems offerings.
Nice inContact is the world’s leading Contact Centre Solution, ranked as the #1 leader on the Gartner Magic Quadrant, Forrester and Ventana. 8×8’s contact centre is a comprehensive on-premise solution and Vurella will customise their contact centre solution for your customers needs.
NICE inContact’s Global Contact Centre Solution CXOne is a hosted solution and is the only cloud call centre software platform, NFON’s Neorecording solution and Vurella specialises bespoke development.
We deliver Conferencing Cloud Solutions from Alcatel-Lucent Enterprise, RingCentral, Mitel and NFON, with software from i3 Technologies and AVer Europe who provide Interactive Touchscreen solutions, including Zoom Rooms, soundbars and cameras for both corporate and public sectors.
Handsets from Alcatel-Lucent Enterprise, Snom, Sangoma Technologies and Spectralink. Delievering the full range of analogue and digital premium feature-rich end points to the more cost-effective own-branded options.
With a wide selection from leading global vendor Yealink, Alcatel-Lucent Enterprise, and lessor known local UK brand JPL Telecoms headsets provide wired and wireless DECT style professional headsets for Contact Centre and Unified Communications with bottom leads, EHS cables and accessories.