Across Unified Comms platforms record any conversation, including on an IP-PBX or any number of telephony systems, whatever your client may be using. CallCabinet aggregates data that is recorded for business intelligence and creates a consistent experience.
CallCabinet’s certified solutions record across Cisco to Webex, Microsoft Teams, Zoom and many more, and allow seamless integration with major telephony platforms globally.
Fully compliant across EU, US and national legal jurisdications, such as GDPR, Mifid II, PCI DSS.
Your client’s will future-proof compliance with CallCabinet call recording solutions, their business will automatically stay up-to-date with the latest regulatory chnages, as and wehn they happen. Covering regulations and laws on data privacy, data security, data retention, financial services, consumer protection, export controls and sanctions.
Advanced Call Recording
Designed for end-point to contact center recording and analytics to build customer experience insights improving your client’s operational efficiencies, employee productivity, training, and revenue loss reporting features.
Your clients can rely on CallCabinet to keep personal data safe. CallCabinet’s Advanced Recording enables your client to manually redact any sensitive data for easy Payment Card Industry Data Security Standard (PCI DSS) compliance.
Enable your clients to see what happens on the screen to establish a detailed view of their employees’ customer conversations, this allows your client to make informed decisions on productivity and process improvement.
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