Technology as a Service is the Cloud Solutions Division of Nuvola Distribution.
TaaS (Technology as a Service)
TaaS, Technology as a Service
UCaaS – (Unified Communications as a Service)
UCaaS or UC solutions cover a range of products from Alcatel-Lucdent’s rainbow CPaaS proposition and NICE InContact’s Contact Centre Solution to Mitel, NFON and RingCentral Cloud telephone Systems offerings.
We deliver Conferencing Cloud Solutions from Alcatel-Lucent Enterprise, RingCentral, Mitel and NFON, with software from i3Technologies who provide Interactive Touchscreen solutions for corporate and public sectors.
NICE inContact’s Global Contact Centre Solution CXOne is a hosted solution and is the only cloud call centre software platform, Braxtel’s ContactQ is on premise and Vurella specialises bespoke development.
Nice inContact is the world’s leading Contact Centre Solution, ranked as the #1 leader on the Gartner Magic Quadrant, Forrester and Ventana. Braxtel’s contact centre is a comprehensive on-premise solution and Vurella will customise their contact centre solution for your customers needs.
SD-WAN – Software Defined Wide Area Network
Talari Networks by Oracle offer a software define network or SDN that creates a smart and responsive network, lowering bandwidth and management costs. Talari SD-WAN offering helps businesses that are held back by traditional and rigid legacy networks.
With a wide selection from Nuvola Distribution, we can work with you to select the best and most profitable solution for your customers. We have a wide range of VoIP providers that include Alcatel-Lucent Enterprise, Mitel, NFON and RingCentral.
Unified Communications as a Service offers your customers access to a wide range of UCaaS solutions from leading vendors and alternate vendors with unique propositions and often vendors that will assist in augmenting their solutions for individual requirements.
NFON, Cloudya – the cloud telephone system from NFON is an delivers a total PBX. Cloudya makes things better with simple, intuitive communications tools and a single phone number and inbox for reaching every employee, where they can work more productively on whatever device they may be using, allowing organisations to maintain complete contact.
Mitel,UCaaS MiCloud Connect (Formerly Known as Shoretel Connect) delivers a secure and flexible cloud phone service and unified communications platform.
MiCloud Connect features collaboration, making teams more productive, enhanced customer experience tools, global presence and improved business intelligence with integrations, allowing easy business connection to communications in the cloud.
Conferencing Solutions for Resellers to add easily to their portfolio, the demand for better more advanced conferencing telephone communications have grown, see our Collaboration Meeting Solutions Divisions for Huddle and Zoom Rooms from AVer and i3 Technologies.
Alcatel-Lucent Rainbow™ is a cloud-based, enterprise-grade, Communication Platform (CPaaS). Rainbow™ Voice Services offer the Rainbow product with telephony and network-on-demand services on a subscription based pricing model with price per user, per month, reducing your TCO.
MiCloud Connect (Formerly Known as ShoreTel Connect) delivers a secure and flexible cloud phone service and unified communications platform with collaboration features, enhanced customer experience tools, global presence and improved business intelligence with integrations, allowing easy business connection to communications in the cloud.
Cloudya – the cloud telephone system from NFON is an delivers a total PBX. Cloudya makes things better with simple, intuitive communications tools and a single phone number and inbox for reaching every employee, where they can work more productively on whatever device they may be using, allowing organisations to maintain complete contact.
RingCentral, Inc. is an award-winning global provider of cloud unified communications and collaboration solutions. Where your customers can be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact centre, and fax.
Call Recording Solutions
vRECORD is hybrid call recording solution, with the technology to record from both Analogue & Digital handsets through to VoIP extensions & SIP Trunks. Vurella’s vRECORD can cater for every type of recording situation and with TDM recording for Analogue and Digital handsets using a simple USB hardware device, which is connected directly to the PRI, BRI or even analogue trunks. VoIP recording is even simpler and is purely a soft solution that requires no additional hardware.
Contact and Call Centres differ, a Call Centre will provide
Call and Contact Centres
Nuvola provides contact centre solutions from leading global providers, such as NICE inContact a repeated Gartner Leader with the only global cloud based contact centre solution, Vurella which provides contact centre wallboard solutions and Braxtel that delivers an on-premise multi-channel contact centre.
The Contact Centre Solution from NICEinContact is a leading global Contact Centre Product that has been recognised on four consecutive years as a ‘Leader’ in the Gartner Magic Quadrant. The CXone™ delivers omnichannel routing, workforce optimisation, analytics, automation and artificial intelligence on an open cloud foundation.