Enterprise Contact Centre

The ShoreTel Contact Centre offers unparalleled reliability, adaptability and reporting capabilities, built into an award winning unified communications platform. Flexible, comprehensive and intuitive features make it easy for agents and managers to deliver responsive, personal customer sales and service.

ShoreTel understands the business of contact centre, with a solution built around flexibility providing user preferences, control and ease of implementation. The open design of software means that integration is easy and adaptable to  individual business needs. Flexible licensing allows you to add what you need how and when you need it.