Please check the boxes below to confirm your attendance.

ATTENDANCE: One or both days are optional.

Please note the prerequisites for day two training are:

  1. Your company must register as an ALE partner. This is for new partners, and not those looking to renew quals.
  2. To complete the course and pass the sales exam (ACSR), you must read the course content for the Technical ACFE certification.
  3. The training day consists of a practical course covering the ACFE content and completing the ACFE exam.
  4. This is for new resellers to ALE and a basic training course. There is one FREE ACFE per new ALE reseller. This is not a ACFE renewal exam.
  5. Come prepared!

Wednesday 2nd March: Commercial Track with sales and roadmap overview from ALE.

Thursday 3rd March: The Technical Training day is for those engineers not yet qualified on the Alcatel-Lucent portfolio (not for those already qualified – the course will be inappropriate for your experienced level. On completion, once one or more employees attend the free technical training and pass the ALE certification (both sales ACSR and Tech ACFE exams are to be completed on the training). Each business will receive one complimentary demo unit Evolution (4 UTL and 2 x SIP trunk licenses) with one handset, gifted for each company from Nuvola Distribution and ALE.


SALES DAY – 2nd March 2022

10:30 – 11:00 am- Welcome and registration.

11:00 – 11:15 am – Introduction– Michael Lloyd, CEO, Nuvola Distribution.

11:15 – 11:45 pm Intro ALE /Winning Business –William Graham – Park, Channel Sales Manager, Alcatel-Lucent Enterprise.

11:45 – 12:15 pm – Stella/Data – Darren Singleton, Solutions Specialist, Nuvola Distribution.

12:15 – 1:15 pm – Lunch.

1:15 – 3:30 pm (with 15 min Coffee Break) – OXO/Rainbow/Handset demo – John Stenhouse, Solution Design Manager Cloud & SMB TSS EMEA, Alcatel-Lucent Enterprise and Jeff Manser, Head of Unified Communications, Nuvola Distribution.

3:30 – 4:00 pm – Helping you win in this new world – Michael Lloyd, CEO, Nuvola Distribution.

4:00 – 4:45 pm – Q&A


Trainer: Paul McNaughton, Snr. Technical Engineer, Nuvola Distribution.
Support: from Jeff Manser and John Stenhouse.

9:00 – 10:00 am – Intro to the ALE OmniPCX Office Connect R5.x.

10:00 – 12:00 pm – Connection to the system Default speed/passwords. Overview of the tree structure and elements: loading license keys. User programming. Numbering and SIP config

12:00 -1:00 pm – Lunch

1:00 – 4:00 pm – ARS (Call Routing). Features ( divert, pickup, hunt group, individual pickup).Barring. Software upgrade.

4:00 – 4:30 PM – ACFE exam.

With coffee breaks as required.


Radisson Blu, Dublin Airport, Republic of Ireland.

If you have any questions, please feel free to contact Mary Parkes or Jeff Manser directly.

Mary Parkes | Account Manager | Nuvola Distribution Ltd.


Jeff Manser | Head of Unified Communications | Nuvola Distribution.


Headquarters: +44 (0) 1628 906010 | Ireland Logistics Centre +353 (0) 91 4293 769