Award Winning IP Phone System
ShoreTel Connect is based on a single software code base delivering a sole platform, deployed onsite, in the cloud, managed or a combination of both in a hybrid format. ShoreTel’s solutions are designed to scale, grow, and evolve with a business with buying or subscription models providing a minimal risk to an original investment, should a business need to change. The ShoreTel solution can be integrated with business critical applications including customer service centres, business processes and workflows (like ERP and CRM) allowing faster access to corporate data and greater business insight which can fully leverage customer investments in a meaningful way.
ShoreTel solutions are based on a philosophy of making traditionally complicated solutions simple. ShoreTel Connect has a collaboration user interface that works the same whatever type of softphone, computer or tablet is being used and whether connection is with other employees or with partners and customers outside the company. Designed to be intuitive, users can escalate a conversation from IM to a call, to an online meeting or to a web desktop share with video. ShoreTel holds many awards and accolades for performance and innovation. Independent experts consistently give high marks to ShoreTel for innovation, customer satisfaction, loyalty, value and low TCOs.
Moving Businesses Forward
ShoreTel Connect removes the barriers and complexity common with other providers’ multiple platforms for cloud and premises solutions — whether replacing an old phone system, adding a new office site , additional branches, upgrading to unified communications or modernising a contact centre. With fewer resources tied up in deploying troubleshooting, managing, and training around a phone system, customer teams are free to focus on the business at hand.