Skype For Business

Red Box’s Quantify recording solution captures Skype for Business communications enabling any workforce to benefit from Skype for Business’ enhanced collaboration. With compliance assured and communication always quality managed. Capturing Skype voice, IM and video, its powerful tools allows your customer to monitor customer experience, while complying with the strictest policy requirements. Advanced features make it simple to automatically schedule recordings for agent assessment, plan training and quickly investigate incidents for swift dispute resolution. Trusted by six the world’s top ten banks, plus leading contact centre and public safety organisations, Quantify is the essential choice for both Unified Communications and traditional telephony recording.